Thanks Claire, this is so helpful! After our Notes chat I looked into this and realized I had to turn on the questions first. I feel so much better now that I know I’ve done all I can to protect my account.
This is important to me especially now that Meta froze all my accounts in January and I had to pay a lot (to a professional) to get them back.
Guess what the reason for the freeze was? Meta’s AI thought I was under 13 yrs old. 🥵
So once you do the first question I think it lets you do the second and the QR code was there - Dave did it for me really as I hate stuff like this. Took me long enough to find the buttons lol -so hidden. I have Google Authenticator
Thank you for publishing the support emails!! Why couldn’t I find this info anywhere yesterday when I was panicking over all this phishing?!
Thanks Claire, this is so helpful! After our Notes chat I looked into this and realized I had to turn on the questions first. I feel so much better now that I know I’ve done all I can to protect my account.
This is important to me especially now that Meta froze all my accounts in January and I had to pay a lot (to a professional) to get them back.
Guess what the reason for the freeze was? Meta’s AI thought I was under 13 yrs old. 🥵
I’ve done it but boy was it a faff on an iPad, and now I’ll have to do it on my phone too and that’s android
Thank Claire. On it now. Where do I find the qr code?
So once you do the first question I think it lets you do the second and the QR code was there - Dave did it for me really as I hate stuff like this. Took me long enough to find the buttons lol -so hidden. I have Google Authenticator
Nope, it’s not there x
I’m definitely forgetting a step… I’ll ask Dave..
Oh I didn’t get it! Don’t think I can go back into it now, unless I turn them off and back on again? I’ll give that a try
A great reminder Claire, thanks!