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Hi all,
Secure your account, do it today. The fishing attempts are getting more sophisticated. Don’t click on anything without you check the sender address. If it’s a scam, mark as junk and forward to Susbtack support.
Here’s the help article from Substack on how to turn on 2FA…
Here’s the screen shot of where you find it. It’s in your WRITER PROFILE settings not your publication dashboard settings.
Try using this URL when logged in and it should take you there.
Any problems email;
Press the heart when you’ve done it? Share with everyone! Your work is precious.
Claire
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Thank you for publishing the support emails!! Why couldn’t I find this info anywhere yesterday when I was panicking over all this phishing?!
Thanks Claire, this is so helpful! After our Notes chat I looked into this and realized I had to turn on the questions first. I feel so much better now that I know I’ve done all I can to protect my account.
This is important to me especially now that Meta froze all my accounts in January and I had to pay a lot (to a professional) to get them back.
Guess what the reason for the freeze was? Meta’s AI thought I was under 13 yrs old. 🥵